Contact Us

Backflow Regulations

Contact Us

Kiawah Island Utility, Inc. strives to provide Kiawah Island residents with superior customer service at all times. Whether you need assistance setting up a new account, have a question about your bill, or need to report an emergency, we’re here to help.

Hours of Operation:
Monday – Thursday 8:00 a.m. – 5:00 p.m.
Friday 8:00 a.m. – 4:30 p.m.

For your convenience, a member of the maintenance team is on location 24 hours a day, 7 days a week to perform routine and emergency tasks.

In the event of an emergency out of office hours, please call 843.768.0641 and follow the prompts for emergency notification.

Phone Number:
Office: 843.768.0641
Fax: 843.768.1816

Office Location:

Kiawah Island Utility, Inc.
31 Sora Rail Road
Kiawah Island, SC 29455

Customer Service

Customer Service
For help with setting up new or existing accounts and service, reading your meter, or inquiring about general information, please click here.

Maintenance Request
For assistance with water and sewer issues, meter leaks, breaks or repairs, please click here.

If you received a letter in the mail requesting a backflow test or have questions about backflow regulations, please click here.

For questions on how to submit payment, forms of payment, or concerns about your bill, please click here.

Accounts Payable
If you have questions concerning accounts payable, please click here.

For any other questions or comments, please contact Director Of Operations Becky Dennis at 843.768.0641 or via email.